Updated March 1, 2020
What information is collected
We group the collection of user information into two categories: personal, which is information identifiable to a specific member, and aggregate, which is general demographic information that does not identify any individual member. Personal information may include your name, username, profile picture, date of birth, email address, mailing address, credit card information, phone number, and any other identifying information you may choose to provide.
We may also give you the option to upload or share images or videos of yourself and others on our Site. Additionally, we may collect certain technical information such as your Site preferences as well as demographic information such as size and language preferences, age, gender, geographical location, time zone, income, and education. Nefertiti may use or disclose aggregate information for any lawful purpose.
how we use your information
We collect personal information to make our services related to this Site (the “Services”) more rewarding for you to use, including billing, shipping, and tracking your orders. If we have any questions or concerns regarding your order, we may use this information to contact you. We also use this information for internal purposes, such as studying our customers’ preferences and improving customer experience on the Site. We may also use your information to contact you for promotional purposes and provide customer service to you. If you enter into sweepstakes, contest, or similar promotion, we may use the information you provide to administer those activities, email participants, notify winners, and award prizes. By participating in sweepstakes, contests, or similar promotions, you agree to the promotion’s terms and conditions and agree to share the information you submit for the promotion with the sponsors of that promotion. We may combine information about you with information from other sources in order to improve the quality of our Services.
We also receive and store certain personally non-identifiable information, which is collected passively using various technologies and cannot presently be used to specifically identify you. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve you, we often conduct research on customer demographics, interests, and behavior based on the personal and other information provided to us. This research may be compiled and analyzed on an aggregate basis. We may share this non-identifiable and aggregate data with affiliates, agents, and business partners, but this type of non-identifiable and aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.
how is this information shared
We do not sell any of your personal information to third parties for profit. Like most online businesses, we do share some information with contracted third parties in order to provide better services and advertising to you and do afford you the option to opt-out of sharing this information.
We may share information about you with trusted third parties in order to improve your customer experience. These third parties may contact you about products, services or promotions you may be interested in, or to otherwise improve your customer experience with this Site.
We may share information about you, such as your name, address, email address, as well as a record of any transactions you conduct on our website or offline with us via our third-party advertising partners and its service providers, in order to deliver to you relevant banner advertisements and other advertising tailored to your interests when you visit certain websites. Our advertising partners will make the data we provide to them anonymously.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets. When we believe in good faith that disclosure is necessary to protect the rights, property, and safety of Nefertiti, its users or the public. As required by law, to comply with a judicial proceeding, subpoena or court order, to exercise our rights, or to defend against any claims.
cookies and web beacons
Web beacons, or clear gifs, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages. Web beacons help us better manage content on our Site by informing us what content is effective. We do not tie the information gathered by web beacons to your personal information.
We may occasionally send you newsletters and emails regarding announcements, special offers, promotions, features, and/or product updates. We may also communicate with you on behalf of third parties about special offers, promotions, features, and/or product updates we think may be of interest to you, or you may have opted-in to receive newsletters or special promotions from one of our trusted third party providers. If you decide you do not wish to receive these communications, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication. You may also opt-out of certain targeted advertising by visiting the Network Advertising Initiative by visiting http://www.networkadvertising.org/choices, https://www.networkadvertising.org/mobile-choice, or http://www.aboutads.info/choices. Note, however, that a user of the Services you cannot opt-out of some administrative communications that are reasonably necessary to the Services, such as billing or service notifications.
LINKS TO OTHER SITES
accessing, updating or deleting your online account information
You may access, update, supplement, or correct your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us. You can also contact us by phone if you wish to deactivate your account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
children under 18
This Site is not designed for children and we do not wish to collect personal information from children under 18. If you register with us and we discover that you are under 18, we will delete your account. If a child under the age of 18 has provided us with personally identifiable information online, we ask that a parent or guardian contact us to have that child’s information deleted. You must be 18 or over to purchase products and provide personal information to this Site.
Important information for California residents
If you are a California resident, this section applies to you. It describes how we collect, use, and share personal information of California residents, and their rights with respect to their personal information, as defined under the California Consumer Privacy Act of 2018 (“CCPA”).
Your Privacy Rights
As a California resident, you have the following rights in connection with your personal information (collectively, “Privacy Rights”):
Access/Portability. You have the right to request and receive a copy of your personal information we have collected, used, disclosed, and sold within the previous 12 months. You can also view and manage most of your personal information by logging into your account.
Deletion. You have the right to request the deletion of your personal information we collect and maintain. Please be aware that deleting your personal information is irreversible and means that you will no longer have an account with us. By submitting a deletion request, you will be deleting your entire account including any member credits, reward points, and order history. If you have any member credits on your account, those credits will be deleted and can no longer be used. If you chose to use our Site at a later time, you will need to sign up again and create a new account.
You can use your browser’s settings to clear, delete, or prevent cookies. We cannot control cookies that you have stored on your browser and recommend deleting all current cookies. Instructions for how to do this on different types of browsers can be found here: https://www.allaboutcookies.org/manage-cookies/.
Please be aware that after submitting an Opt-Out request, you may still continue to see advertisements regarding our company online or through third parties. If you continue to visit or use the Site, you may also come across our ads. You will no longer receive personalized advertisements, but you may still see generic, non-personalized advertisements.
Non-Discrimination. You have the right to exercise any of your Privacy Rights free from discriminatory practices prohibited by California law.
How To Exercise Your Privacy Rights
To submit a privacy-related request, you may email us at email@example.com.
Prior to processing, we will authenticate your request through our standard verification procedures, such as by requesting you to log in to your account or by verifying the information you provided in your request with your account information we have on file. This information may include first name, last name, email, and phone number. Please be aware that this information will only be used to verify and help process your request. However, we are required by law to keep information related to your request for record-keeping purposes.
Please allow up to 15-45 days for us to complete your request. Please note, these Privacy Rights are subject to exceptions, and in certain cases we may decline your request as permitted by law.
You may also allow an authorized agent to submit privacy-related requests on your behalf. If you would like to do so, please submit a signed Power of Attorney naming the person who will be your authorized agent. This person may then submit privacy related requests on your behalf using any of the available methods we offer. Please mail the signed Power of Attorney to Attn: General Counsel-Privacy Request, Nefertiti Beauty Supply and Salons, 294 N. Capitol Avenue, San Jose, CA 95127.
INFORMATION FOR NEVADA RESIDENTS
If you are a Nevada resident and have provided us with any personally identifying information, you may opt-out of sharing your information with third parties if you submit an opt-out request to the following email address: firstname.lastname@example.org. Please note we do not sell any of your personal information for profit, we do share some information with contracted third parties in order to provide better services and advertising to you. Please allow 60 days for the completion of such a request.
Accessing and Updating Your Personal Information
You have the right to access, correct, or delete personal data that has been provided to Nefertiti. At any time, you may update or correct your online account information by logging into your account and navigating to the “My Account” page or by contacting us. You may also delete your personal data by contacting us to deactivate your account, but not that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or achieved copies of information about you for a certain period of time.
If you do not want Nefertiti to use or disclose your information or provide your information to third parties for marketing and sales purposes, please contact Nefertiti at the address provided below under Contact Us. If you have already received a non-administrative communication that you did not wish to receive, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication.
Nefertiti Beauty Supply and Salons
Attn: Legal Department/Privacy
294 N. Capitol Avenue
San Jose, 95127